Your Family Served This Country. Let Us Serve Your Next Move.
White-glove PCS coordination for military families. Every detail handled. Every deadline met. Every transition seamless.
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Proudly Serving Families Across All Branches
PCS Orders Shouldn't Mean Chaos
Every year, hundreds of thousands of military families face the overwhelming stress of a Permanent Change of Station. The logistics are relentless — coordinating housing, utilities, cleaning, inspections, vehicle storage, and a thousand other details — all while your service member prepares for their next mission. You shouldn't have to manage a military-grade operation just to move your family.
Military Precision.
Concierge Grace.
PCS Concierge by United PCS Group delivers a premium relocation experience built exclusively for military families. We handle the complexity so you can focus on what matters most.
Dedicated Coordination
One point of contact. One streamlined plan. Every task tracked and executed.
Vendor Management
Cleaning, storage, housing — we coordinate the vendors, you approve the plan.
White-Glove Updates
Proactive communication so you never have to ask what's happening with your move?
Choose Your Level of Support
Every package lifts the weight of your PCS from your shoulders.
Basic Coordination
/one-time
- Utility setup or cancellation assistance
- Custom PCS checklist
- Move-out inspection prep guide
- One coordination call
- Portal onboarding
Standard PCS Support
/one-time
- Everything in Basic
- Rental housing search assistance
- Move-out cleaning coordination
- Move-out logistics planning
- Arrival preparation checklist
- Portal and orientation flow
White Glove PCS Command
/one-time
- Everything in Standard
- Storage coordination
- Vendor scheduling support
- Arrival grocery coordination
- Weekly progress updates
- Priority concierge communication
OUR PROVEN PROCESS
The C.O.N.C.I.E.R.G.E. Method™
A 9-step operating system that transforms PCS chaos into coordinated calm.
Step 01
Client Intake
Within 10 minutes of signing, you receive your welcome package and intake form. Your journey begins immediately.
Step 02
Orientation Call
A personal 15-minute call to understand your unique PCS timeline, stress points, and priorities.
Step 03
Needs Mapping
Your custom PCS Action Plan — every deadline, task, and responsibility — delivered within 24 hours.
Step 04
Coordination Setup
We activate. Utilities, housing search, cleaning, vendors — all based on your package level.
Step 05
Implementation
Behind the scenes, we execute. You see updates, not stress.
Step 06
Experience Updates
Proactive communication: Day 1, Day 3, Day 7, then weekly. You never have to ask.
Step 07
Relocation Execution
Seven days before PCS, every detail confirmed. Your final checklist is delivered.
Step 08
Gratitude & Referral
Post-move follow-up ensures satisfaction. $100 referral program for fellow military families.
Step 09
Expansion
Your trusted concierge for future PCS moves and additional services.
“
“From the moment we got our orders, PCS Concierge made us feel like everything was handled. I could actually focus on our kids during the move instead of drowning in logistics.”
Sarah M.
Army Spouse • Fort Liberty
Military Families Served
Installations Nationwide
Client Satisfaction
Action Plan Turnaround
COMMON QUESTIONS
Frequently Asked Questions
What exactly does PCS Concierge handle?
We coordinate logistics — utilities, cleaning, housing search, vendor scheduling, and arrival planning. Clients pay PCS Concierge for the coordination service; clients pay vendors directly for their services.
When should I contact PCS Concierge?
As soon as you receive your PCS orders. The earlier we start, the smoother your move will be.
Are you coming to other bases?
Yes. We launched at Fort Liberty and are positioning to serve all major CONUS installations, with OCONUS expansion planned by 2027.
Do you work with all military branches?
Yes — Army, Navy, Air Force, Marines, Coast Guard, and Space Force.
What happens after I purchase?
You move directly into intake, then orientation booking, then concierge coordination through our portal and support team.
How is PCS Concierge different?
We're exclusively military-focused, operate the proven C.O.N.C.I.E.R.G.E. Method, and deliver a premium experience — not a moving company, a concierge command center for your family's transition.
YOUR NEXT CHAPTER STARTS HERE
Ready for a PCS Experience
Your Family Deserves?
Limited consultations available each month to ensure every family receives our full attention.
(704) 649-2609 | info@UPCSG.com