QUESTIONS & ANSWERS
Frequently Asked Questions
Everything you need to know about PCS Concierge and how we serve military families.
What exactly does PCS Concierge handle?
We coordinate logistics — utilities, cleaning, housing search, vendor scheduling, and arrival planning. Clients pay PCS Concierge for the coordination service; clients pay vendors directly for their services.
When should I contact PCS Concierge?
As soon as you receive your PCS orders. The earlier we start, the smoother your move will be.
Are you coming to other bases?
Yes. We launched at Fort Liberty and are positioning to serve all major CONUS installations, with OCONUS expansion planned by 2027.
Do you work with all military branches?
Yes — Army, Navy, Air Force, Marines, Coast Guard, and Space Force.
What happens after I purchase?
You move directly into intake, then orientation booking, then concierge coordination through our portal and support team.
How is PCS Concierge different?
We're exclusively military-focused, operate the proven C.O.N.C.I.E.R.G.E. Method, and deliver a premium experience — not a moving company, a concierge command center for your family's transition.
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Your Family Deserves?
Limited consultations available each month to ensure every family receives our full attention.
(704) 649-2609 | info@UPCSG.com